My Esri Questions topics //www.gobook3.com/t5/my-esri-questions/bd-p/my-esri-questions My Esri Questions topics Tue, 05 Sep 2023 23:13:09 GMT my-esri-questions 2023-09-05T23:13:09Z Unable to download from My Esri //www.gobook3.com/t5/my-esri-questions/unable-to-download-from-my-esri/m-p/1307245#M534

Hi guys,

I am on a Developer Subscription and am able to see the download links to ArcGIS Enterprise (Linux).

However, when i try to download any items, it opens a page and displays:

success false

Am i missing something or is the My Esri Downloads site down?

Thanks in advance.

 Tue, 11 Jul 2023 13:36:45 GMT //www.gobook3.com/t5/my-esri-questions/unable-to-download-from-my-esri/m-p/1307245#M534 STDev 2023-07-11T13:36:45Z Authorized Official Loop? //www.gobook3.com/t5/my-esri-questions/authorized-official-loop/m-p/1304116#M528

Hello! I bought a nonprofit Online Pro license recently. However, when I ran into problems, I went to contact ESRI and they said I wasn't the authorized official, even though it's my account that the license is registered under. I saw the "if this is an error send a message to request permission from the authorized official". However, the message went to me...who is the authorized official. Any suggestions on how to get out of that loop?? 

 Wed, 28 Jun 2023 18:44:13 GMT //www.gobook3.com/t5/my-esri-questions/authorized-official-loop/m-p/1304116#M528 AudreyMenninga 2023-06-28T18:44:13Z unable to re-authorize ARCgis //www.gobook3.com/t5/my-esri-questions/unable-to-re-authorize-arcgis/m-p/1245501#M501

my license expired on end of the year 2022(it was not supposed to though)

I was enrolled in the online course in Nov 2022 and this course comes with access to a 1-year Single Use, student

(noncommercial) license for ArcGIS. technically it should expire on nov 2023.

I am unable to authorize again and i don't have authorization number

I tried these steps

I went on Arcgis administrator and authorize from there but it was asking for authorization number, i don't have it.

I also deauthorized and uninstalled and reinstalled arcgis again. I was asked to authorize it and I don't have the authorization number.

 Thu, 05 Jan 2023 00:36:52 GMT //www.gobook3.com/t5/my-esri-questions/unable-to-re-authorize-arcgis/m-p/1245501#M501 PritPatel 2023-01-05T00:36:52Z Unable to download software from MyESRI new site. //www.gobook3.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244153#M498

Is anyone else having this issue today? We have downloaded a lot of software from the old my.esri pages in the past, but the new website leads me to this page "{"success":false}" 

We have tried multiple browsers, incognito, cleared cache, different laptops...

I have a ticket open

 Thu, 29 Dec 2022 00:35:39 GMT //www.gobook3.com/t5/my-esri-questions/unable-to-download-software-from-myesri-new-site/m-p/1244153#M498 FionaRenton1 2022-12-29T00:35:39Z Problem when the Students use cours with Requires maintenance. //www.gobook3.com/t5/my-esri-questions/problem-when-the-students-use-cours-with-requires/m-p/1243063#M494

I have an organization on My ESRI, when I invite users to access ESRI Academy training, they are active in my dashboard, however these users are not authorized to access training.

Please diagnose this problem for me.

image (1).png

 

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 Wed, 21 Dec 2022 19:58:52 GMT //www.gobook3.com/t5/my-esri-questions/problem-when-the-students-use-cours-with-requires/m-p/1243063#M494 Layelmam_Mohammed 2022-12-21T19:58:52Z View license usage without administrative privileges or alternatively view License usage from other computer //www.gobook3.com/t5/my-esri-questions/view-license-usage-without-administrative/m-p/1234861#M490

Hello all,

We have our ArcGIS license manager on a computer where only our colleagues from the system administrator group have administrative privileges.

Whenever we want to view the license usage we have to ask them for help.

I would like to know if there exists a possibility to view the license usage as a non administrator through ArcPY script or view the license usage from another computer which has administrative privileges?

Thanks all,

Bart-Jan Schoenmakers

Statistics Portugal

 Thu, 24 Nov 2022 10:20:22 GMT //www.gobook3.com/t5/my-esri-questions/view-license-usage-without-administrative/m-p/1234861#M490 Bart-JanSchoenmakers 2022-11-24T10:20:22Z Cancelled license files are still in use //www.gobook3.com/t5/my-esri-questions/cancelled-license-files-are-still-in-use/m-p/1225755#M485

I am the license administrator for my organization.  On the Licensing, Authorizations, and Activity reports, we have licenses that were cancelled, but are still being used.  Is there a process of reinstating these license to show that they are still in use?

 Wed, 26 Oct 2022 17:13:30 GMT //www.gobook3.com/t5/my-esri-questions/cancelled-license-files-are-still-in-use/m-p/1225755#M485 FlorencePorter 2022-10-26T17:13:30Z What permissions are recommended for general organizational users? //www.gobook3.com/t5/my-esri-questions/what-permissions-are-recommended-for-general/m-p/1214583#M479

I've searched this community and can't seem to find a best answer.  What are the recommended permissions to grant for a general GIS user?  I typically just allow view training information, access e-learning, view event and view technical information.   Are there any others?  

 Wed, 21 Sep 2022 13:25:41 GMT //www.gobook3.com/t5/my-esri-questions/what-permissions-are-recommended-for-general/m-p/1214583#M479 Ann123 2022-09-21T13:25:41Z JSON License File Generation for ArcGIS Enterprise 11.0 //www.gobook3.com/t5/my-esri-questions/json-license-file-generation-for-arcgis-enterprise/m-p/1199444#M468

I was trying to generate JSON License file from My ESRI for ArcGIS Enterprise 11.0. I couldn't see any other user types licenses to include like (Mobile Workers, EDitor). I can see in 10.9.1. Do i need to cancel existing licensing file to include it on 11.0? 

 Thu, 04 Aug 2022 15:59:18 GMT //www.gobook3.com/t5/my-esri-questions/json-license-file-generation-for-arcgis-enterprise/m-p/1199444#M468 vijaybadugu 2022-08-04T15:59:18Z My Esri Downloads Page is not working. //www.gobook3.com/t5/my-esri-questions/my-esri-downloads-page-is-not-working/m-p/1160041#M451

All, the My Esri downloads page is currently unavaiable due to a timeout issue. The team is currently troubleshooting and I will keep this thread updated when the problem is resolved. Apologies for the inconvenience.

Josh

 Thu, 31 Mar 2022 19:50:47 GMT //www.gobook3.com/t5/my-esri-questions/my-esri-downloads-page-is-not-working/m-p/1160041#M451 JoshBeaton 2022-03-31T19:50:47Z ArcGIS License manager not honor the download language //www.gobook3.com/t5/my-esri-questions/arcgis-license-manager-not-honor-the-download/m-p/1142028#M448

it seems that the license manager 2021.1 not honor the download language but honor the OS Language.

I tried to download from myesri the installation setup of the license manager 2021.1 chosing 'English as a language'. (i need to use this language)

After the installation , the user interface of the application appears in 'Italian Language'.

I tried to change the Language of the OS , setting in English and the License manager appears localized in English , but this is not correct.
It seems then the License Manager don't HONOR The Download Language but The OS Language.

How i can download the 'English' setup without changed the OS Language?
NB: i tried also to perform another test , downloading in French language , after installation the language is always the same of the OS .

Is it a BUG or is it the correct operation?

 Wed, 09 Feb 2022 10:54:19 GMT //www.gobook3.com/t5/my-esri-questions/arcgis-license-manager-not-honor-the-download/m-p/1142028#M448 EsriTG 2022-02-09T10:54:19Z How to grant permissions //www.gobook3.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134709#M443

Hi everyone,

I am trying to login to My Esri. It's saying I need a token, which I do not have. I have requested permission, and I got an email saying my permissions request was received by the administrator. However, I am the administrator and I haven't received anything. Where do I look and how do I grant permissions? Nothing is in my email, or in my arcgis online account. Any help would be greatly appreciated. 

 Tue, 18 Jan 2022 18:33:38 GMT //www.gobook3.com/t5/my-esri-questions/how-to-grant-permissions/m-p/1134709#M443 CarbonAmerica 2022-01-18T18:33:38Z Downloading ArcGIS Desktop //www.gobook3.com/t5/my-esri-questions/downloading-arcgis-desktop/m-p/1132280#M438

How do you download ArcGIS Desktop onto a Macbook Pro? 

 Tue, 11 Jan 2022 00:32:32 GMT //www.gobook3.com/t5/my-esri-questions/downloading-arcgis-desktop/m-p/1132280#M438 KamrynGoodrick 2022-01-11T00:32:32Z My esri account //www.gobook3.com/t5/my-esri-questions/my-esri-account/m-p/1128810#M435

Hi,

I have logged out of my organization on the My esri account by mistake, and I can't reconnect again, because I need a 36 character Token. I sent the request permissions many times, but I did not receive any email.

Please I would to re-connect my Customer Number to my organisation in My esri account.


I lost all the permissions that I had, like I can't download software and so more...

 Fri, 24 Dec 2021 17:50:23 GMT //www.gobook3.com/t5/my-esri-questions/my-esri-account/m-p/1128810#M435 YounessAlaoui_Mhamedi 2021-12-24T17:50:23Z Who is the myESRI administrator for an organization? //www.gobook3.com/t5/my-esri-questions/who-is-the-myesri-administrator-for-an/m-p/1125308#M431 < P >你好,< / P > < P >我们不管理我RI for our organization. Our Local distributor is the Admin. Is this common for all or this is the only case for us? We requested multiple times in the myESRI portal and all requests are ignored.  Please let us know how ESRI distributors are dealing this scenario. If we purchase directly from ESRI can we administer the myESRI portal?

Thank you.

 Tue, 14 Dec 2021 06:49:03 GMT //www.gobook3.com/t5/my-esri-questions/who-is-the-myesri-administrator-for-an/m-p/1125308#M431 Kishore 2021-12-14T06:49:03Z ArcGIS Pro 2.8.3无法访问许可服务器Administrator 2021 //www.gobook3.com/t5/my-esri-questions/arcgis-pro-2-8-3-not-able-to-access-license-server/m-p/1101218#M388

Laptop: ArcGIS Pro 2.8.3 - Concurrent Standard, Windows 10

Virtual Server: Server 2016, ESRI License Server Administrator 2021.0

 

Spent a couple days on this issue on my own and with ESRI support. I have all my ESRI licenses authorized on the license server, but I don't see any licenses available in ArcGIS Pro when I go to "configure your license options". I'm able to ping the license server from my laptop, and I'm able to ping my laptop from the license server. I have not received any error messages. I've also followed the bulletin on how to configure my firewall on the server: https://desktop.arcgis.com/en/license-manager/latest/configure-the-arcgis-license-manager-to-work-through-a-firewall.htm

I had this somewhat working when I was at 2.8.2 and using license manager 2020.1. I would like to avoid having to downgrade my installations. ESRI support gave me a temp license to use until they figure it out. I know I can install license server on my laptop as a temp solution, but I want to do this the correct way.

 

UPDATE 9/23/2021 12:33PM Eastern: I tried running license server on my laptop, and Pro still does not show any concurrent licenses. Did not receive any error messages. I think my next step is reinstalling Pro. 

 Thu, 23 Sep 2021 16:34:44 GMT //www.gobook3.com/t5/my-esri-questions/arcgis-pro-2-8-3-not-able-to-access-license-server/m-p/1101218#M388 rauwaeCINBELL 2021-09-23T16:34:44Z a How-to Guide about SAML logins to My Esri with ArcGIS Online //www.gobook3.com/t5/my-esri-questions/a-how-to-guide-about-saml-logins-to-my-esri-with/m-p/1097957#M387

Does anyone know a how-to guide about SAML logins to My Esri with
ArcGIS Online?

I have read this page: Configure SAML logins.
https://doc.arcgis.com/en/arcgis-online/administer/saml-logins.htm#ESRI_SECTION1_34010C99BA044BBE9A9EC95B090C764D

I understand how do I set up SAML logins with ArcGIS Online. Our end user uses Shibboleth, so we finished  setting up it.
Also, When I activate 'Enable Esri Access'for accounts in ArcGIS Online(in Step 3-f), these accounts are available for accessing My Esri.

Is this right steps below in order to access My Esri after an user set up SAML logins with ArcGIS Online, isn't it?

Steps:
1.An administer in My Esri organization invites users to My Esri organization (by Curtomer ID).

2.Users receive the token and activate it in My Esri.

If someone know more simple step to acccess My Esri with SAML logins, I'd like you to tell me it.

Regards,
Rina

 Thu, 26 May 2022 07:50:18 GMT //www.gobook3.com/t5/my-esri-questions/a-how-to-guide-about-saml-logins-to-my-esri-with/m-p/1097957#M387 RinaHIRAIWA 2022-05-26T07:50:18Z My Esri Dark Mode request //www.gobook3.com/t5/my-esri-questions/my-esri-dark-mode-request/m-p/1088667#M385

As discussed on this thread for Esri Community //www.gobook3.com/t5/community-feedback/can-we-have-a-geonet-dark-mode-or-change-graphical/m-p/1001106#M31

Same request for my.esri.com.

 Mon, 16 Aug 2021 16:45:41 GMT //www.gobook3.com/t5/my-esri-questions/my-esri-dark-mode-request/m-p/1088667#M385 BillFox 2021-08-16T16:45:41Z Authorizing with .prvs file - exceeded max copies error //www.gobook3.com/t5/my-esri-questions/authorizing-with-prvs-file-exceeded-max-copies/m-p/1078974#M369 < P >我创建了一个新的10.8.1授权文件(.prvs) for ArcMap using myEsri and have been using it for multiple desktops. I am getting an error "Authorization denied because request would have exceeded max copies for the following authorzation number(s):". Is a .prvs file only good for one authorization now? In the past I've used it (using silent installs) for multiple desktops successfully.

Is there a new workflow to make a .prvs file I can use on multiple desktops (each checking out a single-use license of course).

 Wed, 14 Jul 2021 22:04:30 GMT //www.gobook3.com/t5/my-esri-questions/authorizing-with-prvs-file-exceeded-max-copies/m-p/1078974#M369 curtvprice 2021-07-14T22:04:30Z With an eslf file with a TimeOut on the license (not the file) - will the license be returned to My Esri on TimeOut? //www.gobook3.com/t5/my-esri-questions/with-an-eslf-file-with-a-timeout-on-the-license/m-p/1066368#M365

Hi,

When a Single Use license is licensed using an eslf file (esri secure license file) with a TimeOut date on the license (not on the file) reach the TimeOut date and therefor will stop working at that specific date, will the license be returned to the license pool on My Esri?

Kind Regards,

Steen Kjeldsen

Geoinfo A/S 

 Wed, 09 Jun 2021 14:08:00 GMT //www.gobook3.com/t5/my-esri-questions/with-an-eslf-file-with-a-timeout-on-the-license/m-p/1066368#M365 SteenKjeldsen1 2021-06-09T14:08:00Z